A vital public safety resource for Ohio residents and businesses, OHIO811 is the communication link between facility owners and individuals or companies planning any digging or excavation activities in Ohio.

The Ohio Revised Code defines the excavator as the person or persons responsible for making the actual excavation (Ohio Revised Code Sec. 3781.25(K)).

We advise the actual excavator to submit their dig notification request to OHIO811, receive their reference number and wait the required 48 hours (excluding weekends and legal holidays) before excavation to be compliant with Ohio law.

A careful review of your plans and your work area before excavation can help save you and your company from unexpected downtime, loss of revenue, and injury. Keep your employees safe and your projects on track by requesting the location and marking of underground utility facilities and checking positive response before commencing your project.

By law, it is the responsibility of the excavator to submit the notification. For more information, please refer to Ohio Revised Code 3781.25 (K) if you have any questions or need clarification.

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For your safety, you should walk away immediately and take steps to clear the area to protect yourself and your crew. Do not try to repair or stop a leak yourself or use anything that might create a spark, such as a cell phone.

If a substance starts releasing into the air, such as natural gas, immediately call 9-1-1. For any damaged facility, you should also contact the utility company listed on the nearest marker as well as OHIO811, even if there appears to be no damage. Not all facility damages can be detected by the naked eye.

Locator locating and marking underground lines

Privately installed lines may not be marked by our members and would be the owners’ responsibility to mark.

It is the facility owners who determine where public utility lines end and private utility lines begin. The facility owner’s responsibility for public line maintenance typically ends at the meter, ground transformer, shutoff valve or termination box. Beyond those demarcation points, utility service lines are considered to be privately owned and as such it is the property owners’ responsibility to have them marked as necessary.

How do I get those marked you ask: Here you can find a listing of Contract Locators that you may contact.

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Center’s Policy for submitting copied tickets:

    • The caller must be able to verify the notification request
    • The caller must accept responsibility for the notification information
    • The caller must provide all necessary missing information

If all criteria are not met, a dig notification will not be submitted.

Learn the OHIO811 Copied Ticket Process
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