What is positive response?
Positive response is a closing of the communication loop. It allows each member utility to communicate to the excavator the status of their dig notification request.
To Check a positive response:
Allows excavators to confirm the status of their dig notification responses by each OHIO811 member utility, thus closing the communication loop.
This section is for Contractor/excavators, homeowners & facility owners to check the status of your reference number response from the facility owners that were notified on your notification request prior to digging.
You can check the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:
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- For tickets beginning with an A or B Check your ticket status here
- For tickets beginning with 26 Check your ticket status here
- Calling 800-445-3894
- OHIO811 App
To Post a positive response:
Allows each facility owner to communicate to the excavator the status of their notification request, thus closing the communication loop.
This section is for facility owners to post their response codes on the notification requests they receive through OHIO811 within the 48 hour notice.
You can post the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:
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- Directly via a secure website:
- For tickets beginning with an A or B Post a status here
- For tickets beginning with 26 Post a status here
- If you do not have a username and password you have several options for responding including phone (IVR), internet, or TCP protocol
- Via the OHIO811 App
- Directly via a secure website:
Contact the OHIO811 team at membership@oups.org for further information.
Response Codes
What are the response codes that member companies can provide?
OHIO811 Positive Response Codes effective October 15, 2025
- 001 – No Conflict – Underground facilities operated by this member are not in conflict based on information provided in the Excavation Request.
- 002 – Marked – Underground facilities operated by this member at the site of proposed excavation have been marked up to the privately owned facility.
- 003 – Excavator Request Cancelled (CNCL) – Excavator has cancelled this excavation request.
- 004 – Locator Coordination – Locate request has not been completed. Locator has/will contact the excavator to coordinate markings.
- 005 – Facility Owner or Operator Coordination – Locate request has not been completed. Facility Owner or Operator will contact the excavator to coordinate markings.
- 006 – High Profile or Critical Facility – Facility Owner or Operator requests to be present for the excavation in accordance with ORC 3781.31 (A). Excavator must provide notification of at least one full working day prior to commencing excavation.
- 007 – Complex Project (LPRJ) – This response is designated for use with a Complex Project notification only.
- 008 – Design Notification (DSGN) – Facility Owner or Operator has completed the design request in accordance with ORC 3781.27 (C) or 153.64 (B) (2).
- 009 – Work Complete – Work Complete – The Facility Owner or Operator or their representatives has deemed the excavation to have been completed.
- 999 – No Response (LATE) – The Facility Owner or Operator or its representatives has not posted a Positive Response prior to the legal start date. A “LATE” notification has automatically been sent to the Facility Owner or Operator.
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