Whether you’re planting a tree, shrub or garden, aerating your yard, installing a mailbox or building a fence or deck, contacting OHIO811 before you dig protects your home and your family. Avoid potential injury, property damage, and utility disruption by following the Law and digging safely. Learn how to contact OHIO811, the information you’ll need to provide, how utilities respond to your request, and more.

Please take just a few minutes to call 800-362-2764 or 8-1-1 or visit e-dig and request the location of underground facilities near your proposed digging site. Knowing where gas, electric and other facilities cross your property will help protect your life, your property, and your wallet.

Requesting a utility locate through OHIO811 is FREE!

OHIO811 staff is available 24/7/365 to assist with your online request and help keep Ohio’s 11.7 million citizens safe.


If you have hired an excavator to do work on your property, by law, it is the responsibility of the excavator to submit the one-call notification.

For more information, please refer to Ohio Revised Code 3781.25 (K) if you have any questions or need clarification.

Safe digging starts with you!

Homeowners Learn the OHIO811 ProcessProtect those you love


Before Contacting

Learn The Process

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Locator locating and marking underground lines

Privately installed lines may not be marked by our members and would be the owners’ responsibility to mark.

It is the facility owners who determine where public utility lines end and private utility lines begin. Their responsibility for public line maintenance typically ends at the meter, ground transformer, shutoff valve or termination box. Beyond those demarcation points, utility service lines are considered to be privately owned and as such it is the property owners’ responsibility to have them marked as necessary.

How do I get those marked you ask: here you can find a listing of Contract Locators that you may contact.


For your safety, you should walk away immediately and take steps to clear the area to protect yourself and your crew. Do not try to repair or stop a leak yourself or use anything that might create a spark, such as a cell phone.

If a substance starts releasing into the air, such as natural gas, immediately call 9-1-1. For any damaged facility, you should also contact the utility company listed on the nearest marker as well as OHIO811, even if there appears to be no damage. Not all facility damages can be detected by the naked eye.

Homeowner Web Services!

Experience all of the online services created to make the one call process easier…

e-dig locate request
Ticket Updater
Positive Response
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