Contact OHIO811

Who we are

Ohio Utilities Protection Service, dba OHIO811, is a 501(c)(6) not-for-profit public safety organization that serves as the established underground utility protection service for Ohio. Founded in 1972, OHIO811 serves as a critical link between excavators and utility owners, processing over 1.6 million excavation notifications annually and directing more than 10 million utility locate requests to over 1,700 Members. As a local, state, and national leader in underground damage prevention, OHIO811 is dedicated to protecting Ohio’s residents, the environment, and the vital utility infrastructure through its free, accessible service, codified in Ohio Revised Code Chapters 3781, 4913, and 153.

800-362-2764 or 8-1-1

Monday – Friday, 6:00 a.m. to 6:00 p.m.

After-hours: Emergencies only
Remote entry for professionals, available online or on the OHIO811 mobile app.

Available 24/7/365

Emergencies must be notified by phone
Remote entry for single-address locations, available online or on the OHIO811 app.

Available 24/7/365

Emergencies must be notified by phone

Emergency Notifications Can Be Made 24/7/365

1-800-362-2764 or 8-1-1

OHIO811 Liaisons

As part of the Public Education and Outreach team, Liaisons support the underground damage prevention community by providing free safety presentations, excavator seminars, and community outreach events and partnerships. They also participate in Ohio’s six Damage Prevention Councils and five Utility Coordinating Councils to strengthen communication and prevention efforts across the industry.

Administration

Accounting

Human Resources

hr@oups.org

800-311-3692

i-dig

i-dig@oups.org

800-240-7190

Information Technology

it@oups.org

800-311-3692, option 7

Member Services

membership@oups.org

800-311-3692, option 6

Operations

ops@oups.org

800-311-3692, option 6

Public Education & Outreach

Public Relations & Communications

media@oups.org

800-311-3692

Careers

At OHIO811, we connect excavators with our member utilities to prevent damage to Ohio’s essential underground infrastructure through cutting-edge call-center services and robust public education. We’re committed to investing in our people—promoting a workplace that’s safe, inclusive, growth-oriented, and rooted in fairness and opportunity.

Board of Trustees

The OHIO811 Board of Trustees is comprised of 21 industry stakeholders and 21 Alternates. Trustees provide strategic leadership and governance to support OHIO811’s mission of protecting underground utilities and ensuring safe excavation across Ohio. While daily operations are managed by the leadership team and staff, the Board sets broad policy direction, ensures adequate resources for growth and sustainability, and remains accountable to the membership.