What is positive response?
Positive response is a closing of the communication loop. It allows each member utility to communicate to the excavator the status of their dig notification request.
To Check a positive response:
You can check the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:
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- For tickets beginning with an A or B Check your ticket status here
- For tickets beginning with 26 Check your ticket status here
- Calling 800-445-3894
- OHIO811 App
Allows excavators to confirm the status of their dig notification responses by each OHIO811 member utility, thus closing the communication loop.
This section is for Contractor/excavators, homeowners & facility owners to check the status of your reference number response from the facility owners that were notified on your notification request prior to digging.
To Post a positive response:
You can post the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:
-
- Directly via a secure website:
- For tickets beginning with an A or B Post a status here
- For tickets beginning with 26 Post a status here
- If you do not have a username and password you have several options for responding including phone (IVR), internet, or TCP protocol
- Via the OHIO811 App
- Directly via a secure website:
Allows each facility owner to communicate to the excavator the status of their notification request, thus closing the communication loop.
This section is for facility owners to post their response codes on the notification requests they receive through OHIO811 within the 48 hour notice.







