CENTER LOGiX IS

HERE!


Norfield’s CENTER LOGiX platform IS FINALLY HERE! We wanted to answer the most common questions we’ve received and give you a clear picture of what to expect.

CENTER LOGiX is the new cloud-based platform built specifically for 811 notification centers. It’s a modern upgrade to the trusted Newtin software you’ve relied on for years— delivering the same reliability with enhanced performance and features.

At 11:59pm on Wednesday 2/25/2026 Newtin access to Ticket Entry will be shut down.  You will still be able to post responses to A/B tickets and access Ticket Search.   

No, the Center Logix # will be all numeric 2605200010-000

2 digit year / 3 digit Julian date / 5 digit daily sequence – revision #

If you’ve submitted an Excavation Notification using the Newtin system, and the ticket is still valid, you are able to excavate.

No, there is no way to transfer existing Excavation Notifications to the new system

Center LOGiX will have its own webpage, you can access it here. Newtin will no longer be available

Repeating or updating a Newtin ticket will require a NEW ticket in CL. Repeats will have to then be called in with the new CL ticket number so it can be repeated to change the delivery time.

Starting Thursday February 26th, at 12:01am, you will have access to ticket search/history and the ability to + respond to any outstanding Newtin tickets (starting with an A or B).

Center LOGiX tickets (starting with 26) will be accessed;

With CENTER LOGiX came a new IVR System for Facility Owners receiving call outs. The NEW phone number for those calls are coming from 608-967-6255.


Quick Links

OHIO811 i-dig logo

i-dig


e-dig

Application allows excavators to update a dig notification that has been processed through OHIO811 within the past 90 days.

Ticket Updater


Near Ticket - Newtin

Near Ticket - Center LOGiX


CHECKING
Positive Response


POSTING
Positive Response

After Launch
Pencil Pencil

In the first few weeks after launch, we may see a temporary increase in call volume vs remote ticket entry, which could affect average answer times. Thank you in advance for your patience.

CENTER LOGiX Communications Timeline:


Positive Response:



If you have questions about Positive Response or need assistance for your 811 ticket, please contact membership@oups.org.

i-dig Center LOGiX:



LIVE i-dig WEBINARS:


If you have questions about i-dig and the new Center LOGiX, please contact idig@oups.org.

We hope these FAQs provide the clarity needed for a smooth transition and address any questions you may have. Your continued collaboration is invaluable as we move forward with the CENTER LOGiX rollout.

Thank you for your partnership.

 
Questions?  

Reach out to media@oups.org