Center Logix is here!
Norfield’s CENTER LOGiX platform IS FINALLY HERE! We wanted to answer the most common questions we’ve received and give you a clear picture of what to expect.
What is CENTER LOGiX?
CENTER LOGiX is the new cloud-based platform built specifically for 811 notification centers. It’s a modern upgrade to the trusted Newtin software you’ve relied on for years— delivering the same reliability with enhanced performance and features.
Will Newtin be shut down prior to CENTER LOGiX launching?
At 11:59pm on Wednesday 2/25/2026 Newtin access to Ticket Entry will be shut down. You will still be able to post responses to A/B tickets and access Ticket Search.
Will the Excavation Notification (Ticket) number remain the same?
No, the Center Logix number will be all numeric 2605200010-000
2 digit year / 3 digit Julian date / 5 digit daily sequence – revision number
Are my tickets from Newtin still be valid?
If you’ve submitted an Excavation Notification using the Newtin system, and the ticket is still valid, you are able to excavate.
Will tickets on the old system be transferred to the new system?
No, there is no way to transfer existing Excavation Notifications to the new system.
Will we still be accessing the new program through the old web site?
CENTER LOGiX will have its own webpage; you access it here. Newtin will no longer be available.
Can I Repeat a ticket submitted on Newtin
Repeating or uUpdating a Newtin ticket will require a NEW ticket in CENTER LOGiX. Repeats will have to then be called in with the new CENTER LOGiX ticket number so it can be repeated to change the delivery time.
Will I have access to Newtin?
Starting Thursday, February 26th, at 12:01am, you will have access to ticket search/history and the ability to + respond to any outstanding Newtin tickets (starting with an A or B).
Is there a new website that we need to log in to for Positive Response?
CENTER LOGiX tickets (starting with 26) will be accessed;
- Posting through the web https://oh811.centerlogix.org/
- Viewing responses will be through Dig Logix
IVR Voice Call Outs
With CENTER LOGiX came a new IVR System for Facility Owners receiving call outs. The NEW phone number for those calls are coming from 608-967-6255.
Quick links
CENTER LOGiX Communications Timeline
- 02/13/2026 – Get Ready for CENTER LOGiX – What to Expect
- 02/10/2026 – CENTER LOGiX i-dig information
- 02/06/2026 – CENTER LOGiX i-dig information
- 01/23/2026 – INTERNAL TEST – CENTER LOGiX i-dig Credentials
- 01/15/2026 – Preliminary CENTER LOGiX Documentation
- 01/08/2026 – Next Steps & Imporant Details: CENTER LOGiX
- 12/29/2025 – CENTER LOGiX Update
- 12/29/2025 – Exclusive Early Access for i-dig Users
- 12/23/2026 – Planning for the CENTER LOGiX Update
- 12/16/2025 – Exclusive Early Access for i-dig Users
- 12/10/2025 – Important Updates Coming Your Way: CENTER LOGiX Upgrade
POSITIVE RESPONSE
If you have questions about Positive Response or need assistance for your 811 ticket, please contact membership@oups.org.
i-dig center logIX
