• e-dig

    Homeowners doing yard work

e-dig
Welcome to e-dig the easy online homeowner dig request for non-emergency single address locates only. With just the click of a mouse, homeowners can enter a single address locates via the e-dig program.

Restrictions and Requirements:

    • For multiple or more detailed excavation notifications, contact OHIO811 by phone (1-800-362-2764 or 8-1-1) or register as an i-dig user.
    • Emergency, short notice, and design notifications must be made by calling 1-800-362-2764 or 8-1-1
    • The email address used for your notification will be used to communicate with you about your dig notice, including Positive Response.
    • Your notification period (48 hours excluding weekends and legal holidays) begins upon submission of your notification.
    • If you have an existing notification and have questions about markings or need additional markings, please call 8-1-1 or 800-362-2764 with your confirmation number.
    • Ohio law requires the person performing the work to submit the 811 notifications before digging begins. Always confirm that a notification to OHIO811 was placed when hiring a contractor!

    For additional questions or support with your excavation notification, call 8-1-1 or 800-362-2764 to speak to an OHIO811 Customer Service Representative.

STOP!

IF YOU HAVE HIRED AN EXCAVATOR TO DO WORK ON YOUR PROPERTY, PLEASE DO NOT CONTINUE.

By law, it is the responsibility of the excavator to submit the notification.

For more information, please refer to Ohio Revised Code 3781.25 (K) if you have any questions or need clarification.

If you already have requested markings and have an existing ticket number for your dig location DO NOT CONTINUE but call 811 or 800-362-2764 and give the in-house Customer Service Representative your ticket number and they can assist you at that time.

If you have found, knicked or cut an underground facility, please DO NOT CONTINUE but call 811 or 800-362-2764.

Safe digging starts with you!

IF YOU HAVE HIT A LINE…

For your safety, you should walk away immediately and take steps to clear the area to protect yourself and your crew. Do not try to repair or stop a leak yourself or use anything that might create a spark, such as a cell phone.

If a substance starts releasing into the air, such as natural gas, immediately call 9-1-1. For any damaged facility, you should also contact the utility company listed on the nearest marker as well as OHIO811, even if there appears to be no damage. Not all facility damages can be detected by the naked eye.

Start an e-dig notification here

Please note privately installed lines may not be marked by our members and would be the owners’ responsibility to mark.

It is the utility companies who determine where public utility lines end and private utility lines begin. The Facility Owners responsibility for public line maintenance typically ends at the meter, ground transformer, and shutoff valve or termination box. Beyond those demarcation points, utility service lines are considered to be privately owned and as such it is the property owners’ responsibility to have them marked as necessary.

How do I get those marked you ask: You can find a listing of registered Contract Locators below.

Locator locating and marking underground lines

CONTRACT LOCATORS LIST

The following list of companies can locate and mark privately owned and installed lines. Please note that the companies listed are not endorsed by OHIO811; they are provided for informational purposes only.

OHIO811 APP

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© Copyright - Ohio Utilities Protection Service | Information on www.OHIO811.org is meant to be general educational information only. It is not intended to provide legal advice, nor should it be relied upon to interpret the Ohio Revised Code, Chapters 153.64, 3781.25-38, or 4913. To be clear, the website is not a substitute for the law or legal advice. Please refer to Ohio Revised Code, and legal counsel for guidance as you navigate the OHIO811 system. (See, Website Disclaimer).