Leaders can be found at every level of an organization, a concept OHIO811 has embraced in its cultural transformation over the past several years. During a recent presentation at the Global Excavation Safety Conference in New Orleans, Louisiana titled “Leaders Are All Around Us,” Executive Director, Roger Lipscomb along with HR Manager, Nichole Farmer and HR Generalist, Maria Frasco shared insights into the significant journey OHIO811 has undertaken.
The Need for Change
With a clear understand of OHIO811’s 50 plus years of operation, Executive Director, Roger Lipscomb acknowledged the need for a cultural transformation. This realization prompted thorough evaluation of the organization’s structure, practices, and culture. It became clear that in an effort to continue fulfilling the organization’s and industry’s future needs, a new direction was needed.
Roger shared his personal story of overcoming a major health issue and how the experience and other insights led him to become deeply committed to the cultural change at OHIO811. He recounted the initial steps of the journey, highlighting the pivotal moments and key decisions that set the transformation in motion.
With a clear understand of OHIO811’s 50 plus years of operation, Executive Director, Roger Lipscomb acknowledged the need for a cultural transformation. This realization prompted thorough evaluation of the organization’s structure, practices, and culture. It became clear that in an effort to continue fulfilling the organization’s and industry’s future needs, a new direction was needed.
A Shared Vision
The process began with the creation of a shared vision. This vision was not just shared by the Leadership team and employees but also by the Board of Trustees. It involved transforming the culture by redefining core values, behaviors, and practices. A kkey tool in achieving this was the DISC assessment, a personality assessment used to enhance communication skills, personal awareness, and peer-to-peer accountability. This tool helped team members understand themselves and each other better, laying the groundwork for more cohesive and effective team. The Leadership team dedicated themselves to charting a new course, emphasizing a shared vision that encompasses Intent-Based Leadership with an Outward Mindset Culture.