Norfield? Norfield who?
You may not have heard of the company name Norfield, but you have used our solutions through OHIO811. Norfield has been a technology partner for OHIO811 for almost two decades. Here’s some background of how you have used our technology solutions, and possibly without knowing it.
If you have called in a ticket to OHIO811, the ticket was entered and produced through Norfield’s Newtin software. Additionally, the mapping information displayed in Newtin and on the ticket is Norfield’s new mapping solution, GEO LOGiX®. If you submit tickets online using i-dig, then you’ve used Norfield software.
As a utility member, if you have received a ticket for a locate request via email or through a TMS, that ticket was delivered to you utilizing Norfield’s Newtin Ticket Delivery Services.
Today, many members of OHIO811 use Norfield’s locate management software, Locator LOGiX®, to manage and respond to their organization’s locate requests. Locator LOGiX® is the modern and advanced platform that replaced WebTMS (another historical Norfield solution) last year.
That’s the past and the landscape today. Now, let’s talk about the future.
Norfield is on a mission to digitally transform the damage prevention space. We pride ourselves on being at the forefront of innovation. We recognized a significant technology gap in the solutions and resources available for excavators, utilities, and construction companies. By actively listening to your needs and collaborating with OHIO811, we are excited to introduce cutting-edge technology tailored to your feedback.
Our goal is to bring to market a technology platform that is not only seamless, straightforward, and scalable but address a technologically underserved market while dramatically increasing safety and improving operational efficiency and effectiveness.
We are launching two new technology solutions as part of the LOGiX™ Platform to help fulfill this mission.
DiG LOGiX® is a new application intended for excavators, utilities, and construction companies to manage multi-state excavation projects on any device from anywhere. DiG LOGiX® is a unique mobile friendly platform that delivers crucial intelligence behind a next-generation technology stack to keep people safe before excavation occurs. This new application is an alternative to i-dig, however, with unique and more robust functionality.
Key features of DiG LOGiX® include:
Manage Projects across Multiple State 811s
Project and Task Management
Advanced Ticket Management
Ticket Scheduling
Real-time Positive Response Status
Real-time Notifications and Alerts
Modern User Interface
User Authentication and Management
The DiG LOGiX® application provides basic ticket creation and management as a free service and is integrated with Norfield’s platform utilized by OHIO811. Additional functionality is available as a paid for subscription and customized by individual requirements.
CENTER LOGiX™ will soon replace Newtin and at its core is so much more than a traditional ticketing system. The platform is focused on providing a seamless technological ecosystem for the flow of information between all OHIO811 users while managing connections to outside stakeholders. We are excited to launch a more advanced contact management platform that will enhance your experience at OHIO811 and give members more options to independently manage their information.
Look for more information soon on CENTER LOGiX™ and another addition to the Norfield LOGiX™ Platform, INSIGHT LOGiX™. This new continuous intelligence and data analytics platform is developed for risk scoring and modeling to help prevent damages.
Norfield hopes you now have a better understanding of Norfield and our involvement in your everyday interactions with OHIO811. We can’t wait to share what new and exciting technology we are working on next.
This article was written by:
April Mitchell, Chief Marketing Officer, Norfield Development Partners
april@norfielddp.com
https://norfielddp.com/
