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I-dig Remote Ticket Entry (RTE) is a real-time, web-based ticket entry program for professional excavators, contractors, and utility facility owners.

With i-dig RTE, excavators and facility owners can enter and search their tickets online, 24 hours a day, 7 days a week. This program is designed for users to submit routine (48hr) and design tickets in their own words. Additional features allow users to search, repeat, update and manage company tickets, all from the convenience of a computer or mobile device. Any requests less than 48 hours, Emergency, Large Project or reporting cut/exposed lines must be submitted through an OHIO811 Customer Service Representative at 1-800-362-2764 or dial 811.

To begin, click on the I-DIG TRAINING COURSE below. Each individual user is responsible for the contents of the training course which includes completing the questionnaire and creating their own login. There is NO sharing of user names and passwords even within companies. If you have additional questions please contact the i-dig team at 800-240-7190 Monday through Friday between 8am and 4:30pm or via email idig@oups.org.

i-dig Services

The i-dig team is available Monday thru Friday 8:00am-4:30pm by phone: 800-240-7190 or email: idig@oups.org

i-dig Login

Existing I-dig Users log into the RTE Program here.

i-dig Training Course

The i-dig training course will teach each user everything they need to know to get started using the i-dig RTE Program today.

Additional Resources

Existing I-dig Users may find additional training information and resources here. Refresh your knowledge, print off checklists and learn more tips and tricks for entering tickets by watching advanced training videos.

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